Time for Morita.

If you are fascinated by technically complex systems, have a good understanding of IT and love contact with customers, then become part of the #moritafamily and join us as a Service and Support Technician for 2D and 3D X-ray systems (m/f/d).

In this position, you will be a competent contact person for our dealers and users for the regions in your area of responsibility. In addition, you will support the installation of new devices and the maintenance of already installed systems.

What we offer to you

• You have responsibility right from the start and are an integral part of the Technical Service Large Equipment department
• You can proactively contribute your own ideas to continuously develop and shape your area of responsibility
• You will become a member of an appreciative culture and an international team
• You will have an attractive salary, a company car (also for private use), a vacation entitlement that exceeds the statutory regulations and, of course, enough time for regeneration
• You can expect a reliable workplace in our family business
• You will primarily work at our European headquarter in Dietzenbach or at our specialist dealers and users - but after an intensive onboarding period, you will be able to do some work also from home. You and your goals define their combination.
• It is important to us that our employees can fulfil their potential and find a good balance with their private life. We don't like the ' Work-Life Balance' as a word, it implies that work is not life. We want to offer you a work that you fulfil with joy and life.

Your responsibilities

• You support our dealers in the technical area and are responsible for complaints management in consultation with colleagues and solve open cases in coordination with our headquarter in Japan.
• You integrate the hardware and software into existing network systems.
• You train our dealers and continuously develop their professional expertise.
• You undertake internal projects and tasks for the further development of the technical area "large equipment".
• You create processes and standards to ensure consistently high service quality.
• You work independently and directly with medical and dental users.
• You provide expert advice to our dealers and users for the use and functionality of our products – with more focus on European countries.
• You independently plan and carry out the installation of 2D and 3D X-ray systems.  
• You support us at national and, if necessary, international exhibitions and congresses.

You as a person / the „must-have´s“

• Technical background and confidence in working with IT systems and network technologies.
• Professional experience in supporting, analysing, maintaining and repairing dental X-ray equipment is desirable - additional experience with dental treatment units would be a real advantage.
• Good analytical abilities and structured organizational skills.
• Very good communication skills as well as a skillful and confident manner towards dealers and users.
• You speak English at least at level B2 (CEFR). Japanese at level N1 (JLPT) and/or German language skills at level B2 (CEFR) would be a plus.
• High degree of customer orientation and quality awareness.
• Flexibility and willingness to travel.
• Driving license class B or higher.
• You live in the Dietzenbach area near Frankfurt / Main.

Who we are

The Morita Group is one of the world's leading manufacturers of medical technology products. As a leading provider in the fields of X-ray diagnostics and endodontics, our product portfolio covers the entire spectrum of dentistry - from imaging systems and 3D Cone Beam CT to treatment units and lasers and Turbines right up to endodontic measurement as well as preparation system.

The employees are the heart of Morita, their commitment and impetus drive our company forward day after day.

Do you have any further questions?  At lot more information on the MORITA company website.

We would like to get to know you better. Please send us your complete application documents, stating your salary expectations and earliest possible starting date, to bewerbung@morita.de

We are looking forward to meeting you!